Live Crazy's Terms and Conditions

01Introduction & Consent

By using the Live Crazy website (livecrazy.app), you agree to be fully bound by these Terms and Conditions, which constitute a legally binding agreement. Please read this entire document carefully before registering an account, playing any games, or making deposits or withdrawals on the Live Crazy platform.

Live Crazy reserves the right to amend these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

02Account Registration & Eligibility

To register an account on Live Crazy, you must meet the following requirements:

• You must be 18 years of age or older. Accounts belonging to minors will be closed immediately.
• Each person may register only one account. Multiple accounts using the same device, IP address, or identity documents are strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• A copy of your national ID card or passport may be required for account verification.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

Account Security

It is your responsibility to keep your account login credentials strictly confidential. Allowing anyone else to access or share your account is strictly prohibited. If you suspect unauthorized access to your account, contact the Live Crazy support team immediately.

03Deposit & Withdrawal Policy

All financial transactions on Live Crazy are processed through bKash, Nagad, and Rocket. The following rules apply to deposits and withdrawals:

Deposit

• Minimum deposit amount is BDT 200 (two hundred taka).
• Deposits must be made from a mobile wallet registered in your own name.
• Funds sent from third-party accounts will not be accepted and will be returned.
• Deposits are usually credited instantly. In the event of a technical issue, processing may take up to 30 minutes.

Withdraw

• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawal requests are typically processed within 3 minutes.
• Withdrawals above a certain amount may be held until KYC verification is complete.
• Live Crazy may request additional verification for transactions that appear suspicious.
• Winnings generated from bonus funds are subject to the applicable wagering requirements before withdrawal.

04Bonuses & Promotional Offers

Live Crazy offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and VIP rewards. Specific terms and conditions apply to each bonus.

• Bonus funds cannot be withdrawn directly. A specified wagering requirement (typically 20x–30x) must be met before withdrawing any bonus-derived funds.
• Every bonus offer has a set expiry date. Any unused bonus will be automatically cancelled once the validity period ends.
• Claiming multiple bonuses from the same device or IP address will be treated as bonus abuse.
• Live Crazy reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In any bonus-related dispute, the decision of live crazy shall be considered final.

Full details of the VIP Program benefits and terms are published separately on the VIP page. live crazy's VIP system has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond.

05Gaming Rules & Fair Play

All games on Live Crazy are sourced from internationally certified providers. Every game outcome is entirely random, powered by a certified RNG (Random Number Generator), and fully fair.

• The use of bots, automation software, or hacking tools while playing is strictly prohibited.
• Collusion — working with other players to exploit the system — is strictly prohibited.
• If a payment is made incorrectly due to a technical error, live crazy reserves the right to recover those funds.
• In the event of a dispute over game outcomes, the game logs and server data shall serve as the definitive record.

06Responsible Gaming

Live Crazy believes gaming should be a source of entertainment for everyone. We treat responsible gaming as a core commitment. To support this, Live Crazy provides the following features:

• Option to set personal daily, weekly, or monthly spending limits.
• Option to take a temporary break (cooling-off period).
• Self-Exclusion — option to close your account for a set period or permanently.
• A trained support team dedicated to identifying problem gambling behaviour.

For more information on responsible gaming, visit our Responsible Gaming Visit the page.

07Privacy & Data Protection

Live Crazy takes the protection of your personal information very seriously. Data collected during registration is used solely for account management, payment processing, and legal compliance.

• Your personal information will never be sold or shared with unauthorized third parties.
• All data is secured through SSL encryption.
• Live Crazy is obligated to disclose information in compliance with valid orders from legal authorities.

For more information, visit our Privacy Policy Read.

08Account Suspension & Closure

Live Crazy may suspend or permanently close any account for any of the following reasons:

• Registering with false or incorrect information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of bots or automation software.
• Threatening, offensive, or harassing behaviour.
• Money laundering or suspicious financial activity.

In the event of account closure, any valid balance will be refunded; however, balances derived from bonuses may be forfeited.

09Limitation of Liability

Live Crazy accepts no liability for the following:

• Game sessions interrupted due to loss of internet connection.
• Loss caused by issues with the user's own device or software.
• Transaction delays caused by third-party payment gateway issues.
• Unauthorized access to an account resulting from the user's own negligence.

10Changes & Contact

Live Crazy may update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team. We are available 24/7 to assist you.

Contact Address: [email protected]